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Responsible disclosure

Report a vulnerability or critical bug.

Found a security flaw or a critical issue in an X-PHY product or service? Tell us here. Reports go straight to our security leads and the relevant product manager, with no support queue in between.

First response
Within 1 business day
Escalation
Management and product owner
Confidentiality
Handled privately

What to report here

If it could put data, devices or customers at risk, we want to hear about it.

Security vulnerabilities

Firmware, hardware or software weaknesses, authentication flaws, data exposure, or anything exploitable.

Critical bugs

Defects that cause data loss, lock-out, corruption, or stop a product working as intended.

Anything urgent

If you're unsure how serious it is but it feels important, send it. We'd rather triage it than miss it.

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